Privacy Policy

Privacy Policy

Last updated [March 27th, 2024]

The supplier should process refunds in a timely manner, and customers should be informed of the expected timeframe for receiving their refund. If a refund is approved, it will be issued back to the original payment method used for the purchase. The time for refunds to appear in the customer’s account varies depending on the payment method and financial institution, and may take several business days.

Custom orders may have different refund policies, and customers should be informed of them before placing an order. These policies may include eligibility criteria or restocking fees. Customers should carefully review the refund policy for custom orders before making a purchase.

To prevent refund fraud, ariasourcing.com may ask for additional information or evidence from customers before approving a refund. Refund requests based on fraudulent activities may be denied, and further action may be taken, including legal action. Customers are advised to request refunds for valid reasons and provide accurate information and evidence to support their claim.

ABOUT US

Aria Sourcing is the leading global obsolete electronic components marketplace. We take pride in offering our customers worldwide access to high-quality electronics parts sourced from reliable suppliers. We have been operating online for many years and have become a trusted name in the industry.

At Aria Sourcing, we are passionate about providing our customers with the best possible service. On a daily basis, we receive requests from buyers looking for obsolete electronic components and sellers with excess inventory. Our team works tirelessly to ensure that we meet the needs of both buyers and sellers, and we are committed to making the sourcing process as seamless as possible.

Our platform offers suppliers of obsolete electronic components, distributors of electronic components, and companies with excess electronic components inventory an opportunity to list and sell their parts to a global buyers’ market. This allows them to connect with a wider audience and increase their sales potential.

We are located in United Kingdom.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.  

  1. WHAT INFORMATION DO WE COLLECT?

At Ariasourcing.com, we value your privacy and are committed to protecting your personal information. We only collect personal information that you voluntarily provide to us when you show interest in our products and services, participate in activities on our site, or contact us. The personal information we collect depends on the nature of your interaction with us and may include your name, email address, postal address, phone number, and other similar contact data.

We also collect certain information automatically when you use our site, such as device and usage information, like your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and technical information. This information is used to maintain the security and operation of our site and for our internal analytics and reporting purposes. If you access our site through a mobile device, we may also collect device information, such as your mobile device ID, model, and manufacturer, as well as operating system and version information.

To enhance our understanding of you and improve our services, we may also obtain information about you from other sources, including public databases, joint marketing partners, social media platforms (such as Facebook), and other third parties.

If you subscribe to our newsletter, we will share your first name, last name, and email address with our newsletter provider. This information is used for marketing purposes and to keep you informed about our latest products, services, and offers. We respect your privacy and will never share your personal information with unauthorized third parties.

  1. HOW DO WE USE YOUR INFORMATION?

We rely on various legal grounds to process your personal information for specific purposes, including our legitimate business interests, contractual obligations, your consent, and compliance with our legal obligations. We clearly indicate the processing grounds we rely on next to each purpose listed below.

We collect and use your personal information in the following ways:

  • Targeted Advertising: We use your information to deliver targeted advertising to you for our Business Purposes and/or with your Consent. This includes developing and displaying tailored content and advertising based on your interests and/or location and measuring its effectiveness. [For more information, see our Cookie Policy.]
  • Feedback Request: We may use your information to request feedback and contact you about your use of our Site for our Business Purposes and/or with your Consent.
  • Site Protection: We may use your information to keep our Site safe and secure, for example, for fraud monitoring and prevention, for our Business Purposes and/or Legal Reasons.
  • Enforcement: We may use your information to enforce our terms, conditions, and policies for our business purposes and as legally required.
  • Legal Requests: We may use your information to respond to legal requests and prevent harm as legally required. For instance, if we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • Other Business Purposes: We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Site, products, services, marketing, and experience.
  1. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

Your information will only be shared or disclosed in the following situations:

  • Compliance with laws: We may share your information if required by law, governmental requests, court orders, or legal processes, or to meet national security or law enforcement requirements.
  • Vital interests and legal rights: We may share your information if we believe it is necessary to investigate, prevent, or take action regarding potential policy violations, suspected fraud, safety threats, illegal activities, or litigation evidence.
  • Third-party service providers: We may share your information with third-party vendors, consultants, contractors, or agents who perform services for us and need access to your information to do so.
  • Business transfers: We may share or transfer your information in connection with mergers, sales of company assets, financing, or acquisition of all or a portion of our business.
  • Third-party advertisers: We may use third-party advertising companies to serve ads based on your visits to our Site and other websites.
  • Affiliates: We may share your information with our affiliates, including our parent company, subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With your consent: We may disclose your information for any other purpose with your consent.
  • Other users: When you share personal information (e.g., comments or contributions) or interact with public areas of the Site, your information may be publicly viewable and distributed outside the Site indefinitely.
  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Our use of cookies and related tracking technologies (such as web beacons and pixels) allows us to access and store information. More details on how we utilize these technologies and how you can decline certain cookies are provided in our Cookie Policy.

  1. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

Third-party advertisements that may appear on the Site are not affiliated with us and may direct you to other websites, online services, or mobile applications. We cannot ensure the safety and privacy of any data you provide to third parties. This privacy policy does not cover data collected by third parties. We are not liable for the content, privacy, and security practices of third parties, including other websites, services, or applications linked to or from the Site. You are advised to review the policies of such third parties and contact them directly with any inquiries you may have.

  1. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Data collected from you may be stored and processed globally in various countries where our Company, agents, or contractors have facilities. By accessing our sites and using our services, you agree to the transfer of your information outside of your country. However, countries where data is processed may have different laws that may not offer the same level of protection as your country’s laws. We take appropriate measures to transfer data lawfully when personal data originates from the European Economic Area. This includes measures like the Privacy Shield or the EU standard contractual clauses. If you reside in the EEA or other regions with data collection and use regulations, please note that your personal data may be transferred to the United States and other countries where we operate. By providing your personal data, you consent to its transfer and processing in accordance with this policy.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

We will retain your personal information only for the duration that is necessary to accomplish the objectives specified in this privacy policy, except in cases where the law requires or permits a longer retention period (for example, for tax, accounting, or other legal reasons). Once we no longer have a valid business reason to process your personal information, we will either delete or de-identify it. In cases where we cannot delete your personal information, such as when it has been backed up in archives, we will securely store your information and prevent any further processing until it is possible to delete it.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have established suitable technical and organizational measures to safeguard any personal information we handle. Nonetheless, it is essential to note that we cannot assure that the internet is completely secure. Despite our efforts to protect your personal information, any transmission of personal information to and from our Site is at your own risk. Therefore, it is advisable to access our services within a secure environment.

The retention period of personal data will be determined by the purpose for which it was collected. Data collected for contractual obligations will be retained until the contract is fulfilled. Data collected for legitimate interests will be kept as long as needed to fulfill those interests. The company may keep personal data for a longer period with consent or to comply with legal obligations. Once the retention period expires, the data will be deleted, and certain rights related to the data cannot be enforced. The company acts as a data controller, and any third-party service providers are considered data processors. Individuals in certain countries have specific rights, including the right to withdraw consent, the right of access, the right to rectification, the right to erasure, the right to restriction, the right to object, and the right to data portability. Legal bases for processing personal information are described in the policy.

  1. WHAT ARE YOUR PRIVACY RIGHTS?

Under the “Personal Information” section, you have the right to review or modify the information in your account or to terminate your account by contacting us using the provided contact information. If you request to terminate your account, we will delete your account and related information from our active databases. However, to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements, we may retain some information in our files.

Regarding cookies and similar technologies, most web browsers are set to accept cookies by default. If you prefer, you can adjust your browser settings to reject cookies and remove them. However, please note that this may impact certain features or services of our Site.

  1. DO WE MAKE UPDATES TO THIS POLICY?

The privacy policy may be modified periodically. An updated “Revised” date will indicate the revised version, and it will take effect as soon as it is available. If significant changes are made to this privacy policy, we may inform you by posting a notice of such changes prominently or by directly notifying you. It is recommended that you review this privacy policy regularly to stay informed about how we are safeguarding your information.

  1. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, email us at info@ariasourcing.com.